June 2007

n  STUDENT LENDING

The Sunshine Act: Spotlight on Smart Borrowing


The Student Loan Sunshine Act, the House bill introduced in February and overwhelmingly approved in May, requires colleges and universities to provide full disclosure and choice in the private lending products they offer to their customers. The communications effort financial aid offices and lenders undertaking to comply with these requirements is a daunting task. A new reader-friendly format must be used to present the terms and fees in a consistent manner; a side-by-side comparison of terms and fees for a minimum of three lenders must be delivered; full explanation of the factors that led to the preferred lender status is expected; institutions will need to expand their communications online, in print, in person and over the phone to help their customers assemble the most advantageous financial package possible.
 

How will the financial aid offices and lenders meet this increased demand for consumer information? How will they quickly ensure that they are delivering this information consistent with the Act’s requirements? How will they guide students away from over-borrowing easy-to-get private loans, which carry unreasonably high interest rates?
 

One tuition management company (which is not a lender in sheep’s clothing) is developing an application that enables lenders and financial aid offices to fully meet these new legislative dictums. It is a software application that is used online by the consumer via a college or university website, or accessed by a school administrator to provide inquiring students a side-by-side comparison of any school lenders’ terms and fees. But the tool, BorrowSmart, being introduced by Tuition Management Systems at the Annual NASFAA Conference in July, goes well beyond just providing required loan disclosures. Instead, it is uniquely designed to steer students away from borrowing, and its success will be measured in how well it accomplishes this goal. “In calendar year 2006, we reduced customers’ borrowing by $6,306 on average as a result of our payment counselors guidance in how best to pay for education,” reports Tuition Management Systems CEO Steven Dodd.
 

Tuition Management Systems, a private company in the payment plan, billing and counseling business, has been advising students and parents on the most responsible way to pay for education for its entire 20-year history. “We are taking our long-standing experience in helping people get the bill paid - talking about loans in the context of a healthier way to pay the education bill - and creating a new application so that schools and their customers can more easily make a responsible and informed choice of lending products,” remarks Mr. Dodd.


As students and parents expect and demand more information and choice from higher education institutions, the application will satisfy this need with regular updates of loan information, quick online comparisons, a dynamic look at different mixes of loans, and the ability to select loans by key criteria. And yet it will operate fully within the parameters set by the school, ensuring financial aid officers with a payment counseling tool that reflects their institution’s unique guidance. 
 

For those institutions that are looking for an efficient and objective way to communicate under these new guidelines, and provide payment choice to their customers, this new application may be just the answer. 

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